Shipping Policy

Thank you for visiting and shopping at www.gdssoundandlight.co.uk. Following are the terms and conditions that constitute our Shipping Policy.

 

Key Facts
 

We Ship Worldwide!

Free Delivery on all Orders over £150.00 to UK mainland.

International shipping rates vary - if costs seem high or your country is not listed please contact us


Shipping Rates & Delivery estimates

 

  • Shipping costs start from £3.99.

  • Shipping charges for your order will be calculated and displayed at checkout based on total order weight


Heavy Goods (30kg+)

Freight Saver is usually the most cost effective solution for shipping large/heavy items

Please ensure you check all the delivery options for best price - Due to the abnormal size and weight of many pro audio visual items (80kg+) rates can vary.


Shipment processing time

  • All UK orders are usually delivered within 1-3 business days.

  • International Shipments take between 5-14 Business Days.​

Shipment confirmation & Order tracking

  • You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s) where applicable.

We use Parcel Force, TNT, PGS Logistics and specialist couriers.

 

Policy

Domestic Shipping Policy

 

Shipment processing time

All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.  

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout. (Extremely large orders may require separate shipping costs). Delivery delays can occasionally occur.

 

Customs, Duties and Taxes

www.gdssoundandlight.co.uk is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

Damages

www.gdssoundandlight.co.uk is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We ship worldwide.

All orders are processed within 1-3 business days with delivery expected in 5-14 business day dependent on location. Orders are not shipped or delivered on weekends or holidays.  If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping charges for your order will be calculated and displayed at checkout. (Extremely large orders may require separate shipping costs). Delivery delays can occasionally occur. If you are unable to find your country or address please contact us.

“By far the best service I’ve ever experienced. I was importing a product to Canada and the whole experience was quick, easy and seamless. These guys really care about running a good business. Not to mention the price was cheaper than the stores here even after importing. Definitely will do more business in the future.” 

—  Philip Manzon

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